Delivery
| Local Delivery |
|
Klang Valley : RM8 Outside Klang Valley : RM12 East Malaysia : RM15 Free Delivery on orders above RM250 |
| For international delivery : Orders will be calculated upon check out |
Standard Delivery time is between 2-5 days.
For expedite orders, we offer personal delivery around Klang Valley area only. Fee is subjected to distance. Please contact/whatsapp us at +60162948404 to make arrangement.
You are also welcome to call your own Grab or Lalamove. Pick up is from our Atelier in Bukit Damansara. Please whatsapp us for arrangement.
For pick ups only (including grab & lalamove), Our operating hours time are as below. Please make arrangement by whatsapp us at +60162948404
Mon-Friday 10am - 6pm
Sat/Sun : CLOSED
Additional Information
Taxes & Customs
All Malaysia orders are shipped on a delivery duty paid basis, which means all import duties & taxes are included in the final price of your order at checkout.
Personalised Products
Please allow an additional 2-3 working days for all personalised orders, this is in addition to our standard delivery times. Personalised items are non-returnable.
Bespoke & Customised Products
Please allow standard lead time (4-5 weeks) for your product to be ready. It usually takes 2 weeks for Leather to be ordered & received and sometimes more. Lead time will be advice by our Staff. While we strive to give your the best customer service, sometimes we don't update when the work progress is still pending. Please Whatsapp us to know more about your order progress.
Delivery Times
Delivery times are approximate and Hanafedora cannot be held responsible for delays during busy periods, customs clearance delays, or other unforeseen circumstances. During sale and promotional periods, we advise allowing an additional 1-2 working days, this is in addition to our standard delivery times.
Express delivery is only eligible in Klang Valley subjected to delivery fee.
Pre-order shipping dates will be advice by HF Team, please contact us for more info. If your order includes an in-stock item, the in-stock item will ship within our standard delivery time.
Amendments & Shipping Notes
For any amendment on shipping info, please contact us immediately on our whatsapp +60162948404. Please note that Hanafedora are unable to ship to P.O. Box addresses. All orders are dispatched from Malaysia and are fully insured and tracked. Once dispatched, you will receive an email containing the tracking number for the shipment.